Good news from FlexRadio Systems…
Dear Maestro Customers,
First of all, we would like to offer you our sincere thanks for your patience while we resolved a major issue with a critical subsystem supplier for Maestro! Unfortunately, last year the supplier changed a critical interface component but did not meet their own specifications. Proper adherence to the industry standard specification is critical to proper operation of Maestro. The spec compliance problem was escalated to the highest executive levels within the company but the issues still took significant time and expense to resolve.
We are thankful to report that the issues have now been resolved. Maestro has been released to manufacturing and all the parts are either in house or on order. We currently are on track to resume shipments in September. The production line should be in full force within a couple weeks after startup.
As we approach the actual start of shipments we will begin reaching out to those who have been waiting the longest. We expect that it will take us several weeks to make it through the substantial backlog. When we contact you we will provide you with the opportunity to modify your order as needed as well as submit any remaining payments.
Thank you once again for your extraordinary patience and continued support of FlexRadio Systems!